The ReadPlay Promise
ReadPlay guarantees the workmanship of its products and the literary quality of the books and tapes. If you are dissatisfied with your purchase for any reason, return it in good condition within 45 days, and we'll gladly replace or exchange it, credit your account, or refund your money. Please note that shipping costs are not refundable, unless we shipped you the wrong item or the item you received was damaged.

Returns

Returns can be sent to:
ReadPlay
251 Milwaukee Avenue
Suite 200
Buffalo Grove, IL 60090
(847) 848-8727 for questions or problems

Please specify your name, address, customer number, the invoice number, the reason for the return, and whether you'd like a refund, exchange or credit.

How to Order
Online
24 hours a day, 7 days a week
Phone
Call (847) 848-8727, M-F 9:30am - 5:30pm
Mail
You can also mail your order with a check to ReadPlay, P.O. Box 5078, Buffalo Grove, IL 60089-5078. Be sure that your order contains the product item number, quantity, and correct shipping amount, and that Illinois residents include 6½% sales tax.


Sales Tax
Residents of the State of Illinois must add 6½% sales tax.

Shipping & Handling
Orders up to $25.00 Add $6.95
$25.01 - $45.00 Add $7.95
$45.01 - $65.00 Add $8.95
$65.01 - $100.00 Add $10.95
$100.01 - $250.00 Add $12.95
$250.01 and up Add $14.95


Delivery
Orders are processed and shipped within 72 hours.

All items are shipped UPS unless otherwise specified

Payment
We accepts MasterCard®, VISA®, or a personal check.

Passwords
Passwords are used on our site as an added security feature. Once you have created a password, it will be encrypted and stored in our database. If you forget your password, please email our customer service department at customerservice@ReadPlay.com.

Questions
Please email us at customerservice@ReadPlay.com or call (847) 848-8727 with any additional questions you may have. Be sure to include your name, address, and order number on all queries.
 
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